Has anyone ordered a Indian Disc cutter from Manchester Mineral, I ordered one, and it completely mangled the disc and left massive rims on the discs to, to add insult to injury I rang up expecting a refund and I have to pay shipping to return it and then they might not refund me anyway , they will inspect it and if they decide its me that has damaged it they will not refund me what the heck its just rubbish I haven't damaged it, can anyone recommend a decent disc cutter, Krista x

Hi

That's a bit of bad luck, and bad customer service! I got my disc cutters on eBay at

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I'm quite pleased with them, especially at the price I paid compared to others!

I've got one the same as the english made one on MM (though I got it from Suttons), which was a gift - if I'd been buying for myself I'd have probably gone for the one from jewellers-tools, which I think is brilliant value (as is their big doming punch set). I've been very happy with mine, and I use it a lot.

I do know somebody who has the cheaper one, and they said it's fine as long as you don't try to cut sheet thicker than about .5mm, and use a good deadblow or hide mallet to get a clean cut in a single blow.

I agree that the customer service should be better - it's a shame as I've had pretty good experiences with MM in the past.

george

Thanks for that that I think ill go with that one, Iv had good exsperience with them in the past 2, I ofden used to order from them when I lived in Cyprus, but telling me they would inspect it to make sure I havn't damaged it made me mad.
Krista x

This might not be the answer but it happend to me when i was at my silversmithing class. Bashed the disk out and it looked more like a bottle top with sides.

Try using the other end of the punch, sometimes you put them in wrong and dont realise. After that i had no problems and it looked like a cheapy.

Im definitely using the right side Nicky , but thanks for the suggestion

Ah well worth a try eh ?, but dont let MM bully you, if you buy something off the internet or mail order you have a cool down period, and not forgetting its not its not fit for the purpose of which it is intended so you can get them on that (and the return postage).

Thanks Nicky, will be writeing that in my letter im sending it back today, looking online I found someone else moaning about a Indian disc cutter and the pic was the same one I got, so im guessing there all crap not just mine, Krista x